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Privacy Policy & Terms and Conditions 


Part A: Privacy Policy

Last Updated: 02/09/2025

At SkoleAI, we are committed to protecting your privacy and ensuring the security of your information. This Privacy Policy explains how we collect, use, and safeguard data when you use our platform. By using SkoleAI, you consent to the practices described herein.

This Policy is designed to comply with:

  • UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL)
  • Dubai International Financial Centre (DIFC) Data Protection Law
  • General Data Protection Regulation (GDPR) where applicable


1. Information We Collect


1.1 User-Provided Data

  • Account Information: Names, email addresses, and roles (e.g., teacher, admin, individual user).
  • Uploaded Content: Assignments, rubrics, instructions, or other materials uploaded by schools or individual users.
  • Institution Data: For B2B use, school details, teacher accounts, and role-based credentials.


1.2 Automatically Collected Data

  • Usage Data: Login times, session durations, click paths, and platform interactions.
  • Device Information: Browser type, operating system, and IP address.


1.3 Educational Data

  • Student Grades: Scores submitted by users or schools.
  • Feedback & Insights: AI-generated feedback from uploaded work.
  • Progress Metrics: Dashboards and analytics derived from user-provided data.


1.4 AI-Derived Insights

  • Personalized Recommendations
  • Performance Trends
  • Improvement Suggestions


2. How We Use Your Information


2.1 Service Delivery

We process data to:

  • Authenticate and manage accounts
  • Automate grading, generate feedback, and perform OCR-based analysis
  • Deliver reports, dashboards, and metrics
  • Train and improve SkoleAI’s internal systems using anonymized data only

Disclaimer: All users (schools and individuals) are solely responsible for ensuring they have the legal right to upload the content they submit. Personally identifiable student data should not be uploaded unless proper consent has been obtained.


2.2 Platform Improvement

We use de-identified data to:

  • Analyze usage patterns
  • Debug issues and improve performance
  • Develop new features and optimize accuracy


2.3 Communication

We may use data to:

  • Notify users of updates, service changes, or outages
  • Provide technical support
  • Respond to user or school inquiries


2.4 Legal & Regulatory Compliance

We may process data to:

  • Comply with UAE PDPL, DIFC law, GDPR, and other applicable regulations
  • Respond to lawful regulatory requests
  • Enforce our Terms of Service


2.5 Legal Basis for Processing (PDPL & GDPR)

We process data under the following legal bases:

  • Consent – where users voluntarily provide information or agree to transfers
  • Contractual Necessity – to deliver services to schools and individual users
  • Legitimate Interests – to improve services, provided rights are not overridden
  • Legal Obligations – where required by law


3. Sharing Your Information


3.1 With Service Providers

We may share limited data with subprocessors for:

  • Cloud hosting and storage
  • AI processing (language models, OCR)
  • Analytics and monitoring


3.2 With Schools or Users

  • For B2B: Schools control authorization, parental/student consent, and compliance with data laws.
  • For B2C: Individual users are responsible for ensuring compliance with applicable regulations when uploading data.


3.3 Legal or Security Reasons

We may disclose data if required by law or to prevent fraud and security threats.


3.4 Business Transfers

In case of acquisition or merger, data may be transferred under equivalent safeguards.


4. Data Retention & Deletion


4.1 Retention

We retain data as long as needed to provide services or comply with legal obligations.

De-identified data may be archived for analytics for up to 20 years.


4.2 Deletion

Users and schools may request deletion at any time. Verified requests will be honored in line with legal timelines.

Deleted data is removed from active systems, but secure backups may persist up to 12 years for disaster recovery.


5. Security Measures

We implement appropriate technical and organizational safeguards to protect data against unauthorized access, loss, misuse, or disclosure. These include encryption, access controls, and continuous monitoring.

User Responsibilities:

  • Keep login credentials secure
  • Do not upload unauthorized or unlawful content
  • Report any suspicious activity to support@skoleai.com


6. User Rights

Under UAE PDPL, DIFC law, and GDPR, users may exercise these rights:

  • Access and correction of their data
  • Deletion of data upon request
  • Withdrawal of consent
  • Restriction or objection to processing 
  • Filing a complaint with a relevant supervisory authority

Requests can be submitted via support@skoleai.com.


7. Children’s Privacy

  • SkoleAI does not provide direct student accounts.
  • For schools, responsibility for obtaining parental consent lies with the school.
  • For B2C users, if student work includes minors’ data, consent must be obtained before upload.
  • Where possible, student data should be anonymized.


8. International Data Transfers

Where data is transferred outside the UAE:

  • Transfers follow PDPL, DIFC, and GDPR requirements
  • May rely on adequacy decisions or Standard Contractual Clauses (SCCs)
  • Always encrypted in transit and storage
  • Consent may be withdrawn at any time


9. Breach Notification

  • SkoleAI will notify affected schools, users, and regulators within 72 hours, as required by law.
  • For B2B: Schools remain responsible for informing students/parents if applicable.
  • For B2C: Individual users are responsible for managing any obligations tied to their own data use


10. Updates to This Policy

Material changes will be communicated at least 14 days before enforcement. Continued use after the effective date constitutes acceptance.


11. Contact Us


Part B: Terms and Conditions 

Effective Date: 6/15/2025

Last Updated: 02/09/2025


1. Acceptance of Terms

By accessing or using the SkoleAI Assignment Marker platform ("Platform"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, do not use the Platform. These Terms govern all access to the Platform during its beta testing phase.


2. Beta Disclaimer

You acknowledge and agree that:

  • The Platform is currently in beta testing, provided strictly on an “as-is,” “as-available,” and “without warranties” basis.
  • The Platform may contain bugs, errors, or incomplete features. Downtime or unexpected behavior may occur.
  • SkoleAI makes no representation or guarantee of reliability, fitness for purpose, uninterrupted service, or accuracy of outputs during beta.


3. User Responsibilities

You, the user, agree to:

  • Use the Platform only for authorized educational purposes.
  • Avoid uploading any personal data beyond what is strictly necessary.
  • Accept full responsibility for ensuring that:
    • All uploaded content is lawful and authorized
    • You have obtained all required consents, including those for any student data
    • Your use complies with institutional, local, and international data laws (including but not limited to UAE PDPL, GDPR, and FERPA, where applicable)


4. Data Handling & User Content

  • SkoleAI does not require, request, or encourage the upload of any personal data related to students or minors.
  • Any personally identifiable information (PII) is uploaded voluntarily by the user, who remains solely responsible for its legality and compliance with applicable laws.
  • SkoleAI operates solely as a data processor, processing such content only on your behalf and under your control.
  • You agree not to upload any content that:
    • Infringes intellectual property
    • Contains offensive, discriminatory, or unlawful material
    • Involves high-risk sensitive categories (e.g., health data, racial origin, religious beliefs)


5. Data Security and Infrastructure

SkoleAI takes reasonable technical and organizational measures to secure data, including:

  • Encrypted transmission using SSL. 
  • Hosting is provided on secure infrastructure within the UAE, ensuring compliance with recognized security standards
  • Role-based access control, activity logging, and secure authentication for admins

However, you acknowledge:

  • No system is 100% secure, and vulnerabilities may exist during beta
  • You assume the risk of uploading data to the Platform


5A. Data Storage & Use for Quality Improvement

SkoleAI may temporarily or permanently retain copies of rubrics, assignment content, and AI-generated feedback submitted through the Platform. This data is retained solely for the purposes of:

  • Improving feedback accuracy
  • Ensuring AI output quality
  • Performing internal testing and model refinement

This data is not linked to any individual user account, name, or email address, and is stored in a pseudonymized or anonymized format wherever technically feasible.

No personally identifiable information (PII) is retained unless the user explicitly includes it in the uploaded content. We strongly recommend users avoid including student names or sensitive information within assignment files or rubrics.

SkoleAI does not sell, share, or disclose uploaded content to third parties for commercial purposes. All stored data is governed by strict access controls and encryption measures.


6. Limitation of Liability

To the maximum extent permitted by law, SkoleAI, its affiliates, officers, employees, and agents shall not be liable for any:

  • Indirect, incidental, consequential, special, or punitive damages
  • Loss of data, loss of business, revenue, or anticipated savings
  • Unauthorized access to or alteration of your data
  • Claims resulting from any data uploaded by you, including data breaches, leaks, or regulatory fines.
  • In no event shall SkoleAI’s total aggregate liability exceed the amount paid by you (if any) for use of the Platform in the 12 months preceding the claim

7. Indemnification

You agree to indemnify, defend, and hold harmless SkoleAI and its representatives from and against all claims, damages, obligations, losses, liabilities, and expenses (including attorneys’ fees) arising from:

  • Your use of the Platform
  • Any uploaded data or content
  • Your violation of these Terms or applicable laws
  • Any claim related to student or personal data processed via your account.


8. Intellectual Property

The Platform and all associated content (including software, interfaces, designs, branding, and code) remain the sole and exclusive property of SkoleAI and its licensors. You may not copy, reverse-engineer, rent, resell, sublicense, or modify the Platform.


9. Termination and Suspension

SkoleAI reserves the right to:

  • Suspend or terminate your access at any time without notice
  • Remove or restrict access to uploaded content
  • Modify or discontinue any part of the Platform at its sole discretion


10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, specifically under the jurisdiction of the Dubai Silicon Oasis Free Zone (DSO-FZCO). All disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Courts of Dubai.


11. No Waiver

Failure by SkoleAI to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.


12. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed, and the remainder of the Terms shall remain in full force and effect.


13. Entire Agreement

These Terms constitute the entire agreement between you and SkoleAI and supersede any prior agreements or understandings regarding the Platform.


14. Modifications to Terms

SkoleAI reserves the right to amend these Terms at any time. Changes will be posted on the Platform or provided to users via email. Continued use of the Platform after such updates constitutes your acceptance of the revised Terms.


15. Contact

For questions or data concerns, contact:

SkoleAI Support

📧 support@skoleai.com

📍 DSO-FZCO, Dubai Silicon Oasis, United Arab Emirates





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